Website Support

Website and Digital support when you need it

Weather we built your website or not, we are available to support your projects with our pay as you go “ad-hock support” and regular “monthly support”. Our support services can cover a multitude of tasks, ensuring your website runs smoothly 24/7.

Website Support

Code & Environment Support

Maintaining your website code and environment is essential now and an error free website will not only improve your visitor’s experience but it can help your SEO rankings. Using the latest patched code on your site will help keep your website secure and maximise your return on investment. Some of the typical web support services we provide are:

  • Installation of CMS and eCommerce Software
  • Website Code Upgrades
  • Bug-fixes
  • Creation of new functionality
  • Hosting Environment Support
  • Domain Name Support
  • Email Support
  • Website Backups and Restoration
  • Theme and Template Customisation
  • Payment Module Development and Configuration
  • Extension or Module Upgrades
  • Joomla, WordPress, Prestashop, Magento Upgrades

Content & Media Support

We regularly support websites by providing Web Page Formatting and Content Support and have often heard of website owners spending 3 hours trying to format their HTML, which would have taken us 20 mins to sort. Our designers can also make short work of creating and formatting images and video content for your website. Popular web support services we provide are:

  • Image Supply, Formatting and Manipulation
  • HTML Page Layout and Formatting
  • Fixing HTML Errors
  • Data Entry for Documents or Products
  • User Account Exports and Imports
  • Logo Design and Resizing
  • Twitter Account Branding
  • Facebook Account Branding
  • Social Media Icons and Webpage Sharing Features
  • Video Editing, Formatting and Code Support

Website Platform Upgrades & Support

We work with some of the Web’s most popular open-source Content Management System and eCommerce platforms, and support our clients with Website Upgrades and a full range of web support services to ensure their website’s stay secure and trouble free.

A Flexible Website Support Service

There are many benefits to having someone pay regular attention to your website. Issues can get fixed quickly, your website stays secure and it will evolve with the attention it receives. However, for those that do not want monthly commitments, we offer support on a pay as you go basis.

Monthly Web Support

Our Monthly Support agreement means we are actively involved with looking after and helping to evolve your website. We can maintain and fix your site by providing Technical Support, Content Support and Training and advice.. We are effectively like your in-house web team.

Pay-as-you-go Web Support

Our “Pay as you go” Website Support can fix your website code and content issues on demand, when you need it. We are happy to work on all sites and not just ones we built. Our Pay as you go web support is charged at £40 per hour, or wherever possible we will try to provide you with a project estimate.

Amplify - How We Work

Interested? Get in touch and see how we can help with your web project